The Sydney Courtyard Specialists

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Privacy Policy

Terms & Conditions

Effective date: April 6, 2026
This Privacy Policy describes how Sydney Grandscapes (“we”, “us”, “our”) collects, uses, discloses, and protects personal information in connection with our website, landscaping services, consultations, designs, and related offerings (collectively, the “Services”). By using our Services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect personal and project information when you interact with our Services, including: Please read them carefully. If you do not agree, please refrain from using our services or website.
  • Contact Data: Name, email, phone number, property address.
  • Project Data: Landscaping requirements, property details, design preferences.
  • Website Usage Data: IP address, browser type, pages visited, interactions.
  • Support Data: Information provided during inquiries or consultation requests.
This information is collected directly from you or generated automatically through your use of the Services.

2. How We Use Information

We use personal information to:
  • Provide and manage the landscaping services you request.
  • Prepare quotes, designs, and project plans.
  • Deliver client support and consultation.
  • Improve our Services, website, and client experience.
  • Communicate updates, news, or promotional offers (with consent).
  • Comply with legal obligations.

3. Cookies and Tracking

We use cookies and similar technologies to:
  • Enable core website functionality.
  • Analyse usage patterns and improve user experience.
  • Support marketing and performance measurement.
You may control cookie preferences through your browser settings.

4. Sharing Your Information

We may share personal information with:
  • Suppliers: Third parties who assist with materials, construction, or project management.
  • Affiliates: Companies within our business group for operational purposes.
  • Legal & Safety: When required by law or to protect rights, safety, or property.

We do not sell your personal information.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information from unauthorised access, loss, or misuse. While we aim to secure all data, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have rights including:
  • Accessing and correcting your personal data.
  • Requesting deletion or restriction of processing.
  • Objecting to certain processing activities.
We do not sell your personal information.

8. Children’s Privacy

Our Services are not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, contact us to request deletion.

9. Contact Us

If you have questions about these Terms, you may contact us at:

Sydney Grandscapes Pty Ltd

Address: 12 Greenview Road, Inner West, Sydney, NSW 2042, Australia

Phone: +61 430 577 905
Email: glenn@sydneygrandscapes.com.au